Vinted users ‘furious’ as app makes major changes

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Vinted, which is the leading second-hand fashion marketplace in Europe, has millions of users across the world using the platform to sell and buy pre-loved clothes, accessories and gadgets

Vinted users are livid after a major shake-up to the platform. The site, which is Europe’s top second-hand fashion marketplace, boasts millions of users worldwide who use the platform to flog and purchase pre-loved clothing, accessories and gadgets.

But on Monday, November 10, app users spotted a significant alteration. In the women’s sizing section, Vinted has now bundled sizes together, which will transform how users both browse and list their garments.

Rather than having individual letters for each size, an XS is now 4-6, S is now 8-10, and M is 12-14. The modification also affects clothing that’s already been posted on the platform, which has left users with a sour taste.

A Vinted spokesperson said: “We’ve updated our size guidelines for women’s and kid’s clothing to make sizing more accurate across international brands. UK members will have received a message in their Vinted inbox with more details and you can also find full information on our Help Centre”.

One woman, who posts under the TikTok handle @jess.vintage.revivals, shared a video about the alteration and said it left her feeling furious.

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She said: “Vinted, what the f**k are you doing? I’ve just logged onto my Vinted this morning, and they’ve changed all the sizes around.

“Really not helpful. Does that mean I’m going to have to go through 800 odd listings and change the size on them because they’re not going to match up with the listing description?”.

“So then therefore, when people search under the dropdown menus, my items are not going to come up.

“People are going to be really confused and be like, oh, well this is advertised as a size medium which is a 12-14. Well yesterday a medium was a size 10 Vinted.

“Excuse me. What the f**k are you doing? I feel like we just need to reach out the Vinted and just give them a verbal slap and tell them to sort themselves out.

“I mean, I like the fact they have changed the sizing a bit because that’s better. But why did they have to do it historically on all the old items as well.

“Could they not have just done it moving forward?”.

“They could have done it in a better way?”.

Users flocked to the comments section of Jess’ video to vent their frustration about the alterations, with one describing them as “ridiculous”.

One user commented: “It’s a nightmare, mine are all over the place, the Vinted Ai has read pit to pit measurements as sizing so I have size 10 cardigans now listed as size 22 for example so now frantically changing them all before people buy. Also why haven’t they just done single sizing in case of still using dual sizing? ? Plus no warning! Feel for you with 800+”.

Another person remarked: “So many people are unhappy with it so hopefully they will change it back.”

A third individual vented: “I’ve put mine on holiday mode. It’s ridiculous.”

Another fumed: “Fuming! Had to go through all of mine.”

#Vinted #users #furious #app #major

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